Quantum’s Q-CMS™
product is a unique “Contribution Management System” designed
for all brackets of transportation, from Liner Operators to
forwarding companies. Using state-of-the-art technology, the
Q-CMS™ is a web-based application that brings
together a high degree of shipping knowledge, process management
and technology.
The Q-CMS™
is a highly intelligent DSS and is the only such application
available off-the-shelf, with complete configurability,
flexibility and scalability. It can be applied just as easily
for a small regional carrier as to a global top-10 brand, and
has the ability to present accuracy of contribution within 0.5%
of actual.
Transportation by sea is a low margin
business, with a complex cost matrix that most operators grapple
to control and identify with a high degree of accuracy. The
fixed cost of operations is also driven strongly by external
factors such as charters, ships, fuel and others, and this
requires a sophisticated system to predict before transaction
the potential result.
The Q-CMS™ has the following key modules:
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Cost Management
(Standard)
For the first time, the shipping manager is able to project his
costs prior activity, and provide for results monthly costs
within 0.5 % just as the month closes.
Within the Cost Manager, the Q-CMS™ is able
to present the user a broad range of operating variables, from a
simple unit cost between locations (port-pairs), but also the
complete projected variables for a budget or business plan. When
interfaced with the documentation system, the Q-CMS™ is able to
provide costs for a ports exports, a vessels entire load-list, a
port’s variable in a period, costs basis the type of operation
etc. The list is long and powerful.
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Contribution Management (Standard)
For this module, the Q-CMS™ brings into play
an evolved Revenue Manager, gives to the managers the bottom
line down to the dollar and within 0.5% accuracy and once and
for all eliminate nasty surprises and enable informed trade
management.
The Q-CMS™ can be configured to link to the
operators pricing system to enable knowledge of yield before
rates or contracts are signed, and also with each step in the
revenue chain of events.
Simple database integration allows the Q-CMS™
to give out a stream of real-time information as bookings come
in or the ships sail. The Q-CMS™ allows either on-screen viewing
basis the users choice of parameters, or running of detailed
reports.
The user may choose to select and include
different cost groups such as “empty repositioning” or even
highly advanced features like “taxation and administration” in
order to get the closest view of the actual contribution to
fixed costs.
Advances selection options allow the user to
view contribution on a number of parameters, that can be
entirely flexible and as per the users preference. These can be:
-
A rate that is requested
-
On a container that is moved or a
shipment that is made
-
The entire load from a port
-
The entire volume to a port
-
The Complete vessel carriage
-
A Period, voyages or other group
parameters
-
Basis a customer on a box, BL,
port-pair, commodity, period or other variable Etc.
As highlighted below, the Q-CMS™ can also
show projected contribution for an entire business plan, a
budget or an agent’s periodic throughput.
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Budget & Business Planning (Gold)
Should the user have a methodology for
conducting systematic budgeting and business planning, the
Q-CMS™ can with the aid of a simple interface or database
sharing, import these figures and return a contribution to the
budget and/or business plan.
The output can be viewed or analysed with
inclusion or exclusion of the different cost groups, and the
numbers may be simulated before confirmation. This practice
would allow the user to have an excellent source of comparative
data when measuring targets with actual results.
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Operating Results (Premium)
The Q-CMS™ has a “Fixed Cost Manager (FCM)”
where the various operational costs of the services and
containers can be included into the calculations, and a Result
delivered in near real time. This is an exceptional value-add of
the Q-CMS™ and is unique in its design and its creation.
Working with a high degree of automation and
integration, the FCM manages the vessel fleet and port costs
with a high degree of precision, while the container management
is done through fixed field parameter entries.
At the end of each sailing, a vessel-voyage
result may be generated, which is a great blessing for operators
with this accounting methodology. For period related results, a
task managed cut-off of all voyage closures and departures is
taken to provide a highly accurate Operational (provisional)
result.
The Q-CMS™ largely comprises of 3 main areas
– the set-up and masters, the interfacing or integration with
the users core operating system, and reports and analytics. The
latter comprises a series of on-screen data extraction features,
and advanced report-generation features that may be printed or
extracted.
Quantum’s own flexible report tool or the
clients choice of external report tool like COGNOS, Informatica,
Business Objects or others may be programmed in. Quantum would
program around these tools or our own, specific analysers to the
clients requirements.
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Yield Management (Q-YMS™)
The Yield Management system is an advanced
application (product) that works the Q-CMS™ (Contribution) along
with the Q-COT™ (Capacity Management) to give the user a highly
penetrative business intelligence tool.
Working together, each of the two products
(CMS & COT) are able to bring their strengths into play in
delivering to the client a forward view of his business along
with the potential gains or losses. This allows early and
substantial action to attain best results rather than react to
the impact of negative situations.
The Q-YMS™ once again, is unique in its
creation, design and architecture and is a highly advanced tool
that has application in the Liner, Short-Sea, Feeder and NVOCC
business. Equally, it can be used by other non-fixed cost
operators who wish to make long-range yield decisions.